Digital Product Delivery Policy
Digital Product Delivery Policy
Neuro Nourish Wellness sells digital products only. No physical products are shipped.
What You Receive
Depending on the product purchased, you may receive ebook files, digital wellness guides, PDF downloads, templates, checklists, worksheets, digital systems, and bonus resources.
Delivery Method
After completing checkout, your digital product will be delivered through one or more of the following methods:
- Download link on the order confirmation page
- Email sent to the address used at checkout
- Customer account access
- Digital delivery app or download portal connected to our Shopify store
Please make sure your email address is correct before completing your purchase.
Delivery Time
Digital products are usually delivered instantly after purchase. In some cases, delivery may take a few minutes depending on payment processing, email delivery, or technical delays.
If You Do Not Receive Your Product
If you do not receive your digital product, please check your spam or junk folder, the email address used at checkout, your order confirmation page, and any customer account connected to your purchase.
If you still cannot access your product, contact us at support.neuronourishwellness@gmail.com.
Please include your full name, order number, email used at checkout, product purchased, and a screenshot of the issue if available.
Access Issues
If a link is broken, a file does not open, or you receive the wrong product, contact us and we will help resolve the issue.
No Physical Shipping
Because all products are digital, we do not provide shipping tracking numbers, shipping estimates, delivery carriers, or physical delivery.
Personal Use Only
Digital products purchased from Neuro Nourish Wellness are for personal use only. You may not resell, redistribute, share, upload, copy, or reproduce the files without written permission.
Contact
For digital delivery support, contact support.neuronourishwellness@gmail.com.